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Tax Scams / Consumer Alerts
In recent years, thousands of people have lost millions of dollars and their personal information to tax scams and fake IRS communication. Scammers use the regular mail, telephone, fax or email to set up their victims. This page looks at the different scams affecting individuals, businesses, and tax professionals and what do if you if you spot a tax scam.
REMEMBER: The IRS doesn't initiate contact with taxpayers by email, text messages or social media channels to request personal or financial information. In addition, IRS does not threaten taxpayers with lawsuits, imprisonment or other enforcement action. Recognizing these telltale signs of a phishing or tax scam could save you from becoming a victim.
Last-Minute Email Scams
The IRS, state tax agencies and the tax industry urges both tax professionals and taxpayers to be on guard against suspicious activity, especially email scams requesting last-minute deposit changes for refunds or account updates.
Recommendations for tax professionals:
Verbally reconfirm any change of address or direct deposit change to a refund with the client.
Consider changing and strengthening their email passwords to better protect email accounts used to exchange sensitive data with clients.
Recommendations for taxpayers:
Learn to recognize phishing emails, calls or texts that pose as banks, credit card companies, tax software providers or even the IRS. They generally urge you to give up sensitive data such as passwords, Social Security numbers and bank or credit card accounts.
If you receive suspicious emails forward them to phishing@irs.gov. Remember: never open an attachment or link from an unknown or suspicious source.
Scams Targeting Taxpayers
IRS-Impersonation Telephone Scams
An aggressive and sophisticated phone scam targeting taxpayers, including recent immigrants, has been making the rounds throughout the country. Callers claim to be employees of the IRS, using fake names and bogus IRS identification badge numbers. They may know a lot about their targets, and they usually alter the caller ID to make it look like the IRS is calling.
Victims are told they owe money to the IRS and it must be paid promptly through a pre-loaded debit card or wire transfer. Victims may be threatened with arrest, deportation or suspension of a business or driver’s license. In many cases, the caller becomes hostile and insulting. Or, victims may be told they have a refund due to try to trick them into sharing private information. If the phone isn't answered, the scammers often leave an “urgent” callback request.
Please See: Consumer Alert: Scammers Change Tactics, Once Again
Some con artists have used video relay services (VRS) to try to scam deaf and hard of hearing individuals. Taxpayers are urged not trust calls just because they are made through VRS, as interpreters don’t screen calls for validity. For more details see the IRS YouTube video: Tax Scams via Video Relay Service .
Note that the IRS will never:
Call to demand immediate payment using a specific payment method such as a prepaid debit card, gift card or wire transfer. Generally, the IRS will first mail you a bill if you owe any taxes.
Threaten to immediately bring in local police or other law-enforcement groups to have you arrested for not paying.
Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.
Ask for credit or debit card numbers over the phone.
Remember: Scammers Change Tactics -- Aggressive and threatening phone calls by criminals impersonating IRS agents remain a major threat to taxpayers, but variations of the IRS impersonation scam continue year-round and they tend to peak when scammers find prime opportunities to strike.